03/02/2017 at 11:52 PM #7773
Just realized that it’s Friday again. I hope I won’t miss the bonus this time. Kinda weird, though. It is supposed to be Friday according to betchain’s server, which is supposed to be located in Cyprus, but my bonus isn’t given yet. Are they no longer giving Free-spin Fridays?03/03/2017 at 5:30 AM #7774
Long store short, contact support. My account got flagged once for something in the past and they stopped sending me my free spins, but every time I contacted them they would quickly credit my account and never asked any questions. Eventually, I had to ask them why I wasn’t getting my free spins every week and turns out it was because I had opened another account a long time ago that wasn’t associated with my website and they don’t allow multiple accounts. I had them disable my old useless account and then they unflagged my current account and they started coming in again.03/10/2017 at 6:24 PM #7792
Somewhere, I remembered we were talking that the availabe games for free spin was cut. So I tried looking at the html source code and it turns out they only type in these 3 games: Cherry Fiesta, Fantasy Park, West Town.
Another no-luck Friday for me. How’s yours?05/16/2017 at 7:41 AM #8165
@camentos, yes I am still getting my free spins and you probably should be too unless you got cut off for some reason. I can verify that the offer is still active at least. What was the response from support when you contacted them? I know my account was once banned from free spin Fridays because I had an old account that used the same IP at one point another. I had to request the old account be deleted and my primary account had to have the auto credit of the weekly spins manually reactivated. It still took me a month or two and weekly support contact to begin getting my credits instantly again, but I was always allowed to request a manual credit and I was never turned down whenever I politely asked for my credits. Give me any additional info you have and I’ll do my best to help troubleshoot.
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